Packaging Details
Size:
20cm x 20cm x 10cm (7.87in x 7.87in x 3.94in)
Packaging Details
Size:
20cm x 20cm x 10cm (7.87in x 7.87in x 3.94in)
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How long does shipping take?
Shipping time varies by location but the vast majority of our shipments to the USA and Europe take just 2 weeks. Full door to door tracking is provided. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kids Remote Controle Toys (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.kidsremotecontroltoys.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great store
VERY HAPPY. CONFORM TO MY ORDER. JUST A PROBLEM: THERE IS NO NOTICE IN THE BOX ! IT'S A GOOG GIFT FOR MY SON WHO IS VERY ENTHUSIASTIC. MANY THANKS !
Fine toy, good quality
As described, at the moment I can't say if it works, a birthday present.
very good, thanks so much
Thank you store a wonderful toy it works well all my friendships and again thank you to you
Delivery to CZ in just 12 days !!! Exactly as described, very good quality. I recommend.
Good product although battery autonomy that only has 300 mah could be improved.
Really very nice toy! Only problem, there is no user manual available, so I had to figure out how to mount a pair of pieces, how to charge the batteries and finally, how to start the engine (yes, there is a button for that). And the engine makes noise like a real one! Anyway the setting up was not difficult, only a screwdriver is necessary.
Super Quality recommend
Alles okay!
Very nice article. Everything works fine and decent product. Value for money!
Everything is intact and quickly delivered. thanks for the gift!
31st December is my sons birthday which is why we bought this and he loves it
I'm happy about the product. Thank you
Perfect christmas present. Thanks.
Great product!! As description!! Very beautiful!!
It's gift and see if it works
Well arrived in time for the nipotino everything works!
I am very satisfied. The Hay turning you can with the Remote Control up and down driving
Very amazing tool. Amazing game tool. Very glad with this buy
Very good toy
He got here pretty fast. The tractor is ideal for small children, easy to drive and slow, but with a good size.