Packaging Details
Size:
20cm x 20cm x 20cm (7.87in x 7.87in x 7.87in)
Packaging Details
Size:
20cm x 20cm x 20cm (7.87in x 7.87in x 7.87in)
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How long does shipping take?
Shipping time varies by location but the vast majority of our shipments to the USA and Europe take just 2 weeks. Full door to door tracking is provided. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Kids Remote Controle Toys (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.kidsremotecontroltoys.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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fast shipping..perfect packahing..no damages...100% as in the description..loved it..thankyou..i recomend it
Fun little trucks as described
Is for a birthday in June, so have not tried it yet.
I love it runs a lot even if i don't take the 45 km/h as the ad says but i still like it a lot is very funny ade mas can be modified and made to run a little more and the parts are replaceable as well for better ones very well in general
As in the description, except for speed it is far from going to 50 km/h
I like it very much
It came right. Looks good. Waiting to prove it
It's going very well.
Fast delivery. Well packed. Not damaged. Running well in the room. Looking forward to test outside. Recommended.
toy is good quality. thanks
The car is a great, it is very fast and can deal with most obstacles, go up everything, it's great! The transmission is proper metal, not plastic, quality and excellent price!